Helping great insurance brands
go digital

Typically, only 6% of customer base, use online portals. That is just a wasted opportunity.

We turn visits into actions

A great Customer Sales and Service Platform (CSSP) powered by AI will not only save you money, but will also give your customers power to do things, when they want and how they want it.

Bridge the gap between your internal systems and the end user
with sleek
and fast user experience.
Allow them to interact with your company anytime they want.

Where it works

Customer Sales & Service Platform Powered by AI

Creating new customer portal doesn’t need to be years long IT project with ​ever increasing budgets. CSSP by Aston ITM will give you all the tools that ​you need to be ahead of the competition.

Pre-build sales tools for

Motor

Accident

Health

Liability

Home

+ include your custom product and business logic and reuse common parts as personal data collection, consent management, payments etc.

Insurance specific tools

Automatic contract generation

Generate visually appealing contracts and personalised documentation and terms and conditions for customers.

Quote management​

All sales funnels automatically generate leads when users abandon the process. Use a built-in fully automated workflow for quotation management.

Claim management​

Ready to use workflow that can be used as is or fully integrated into your existing claim management process.​

AI Powered user data processing

Improve customer satisfaction by responding to what matters most. Let AI handle all incoming emails and messages, prioritising and sorting them for you.

Contract management​

Let customers change their contract from home. Every visit to sensitive contract information triggers an event. Set up automated retention policies or marketing campaigns.

Custom development vs CSSP

You don’t need to start from scratch

Time

Typical implementation
of CSSP takes
about a year
Shorter development time can significantly reduce IT costs.

Backend systems

We can integrate with most standard and even custom-built backend systems
You don't need to invest in your existing backend systems.

Proven modules

Use proven modules that can be customized for your specific needs
Gain engagement and reduce load on your customer care channels.

Industry experts

Leverage our deep knowledge
of your business
Save time and let's get directly into the problems you face.

The process

There’s no need for a lengthy IT project and ever-increasing costs.

Usually, the implementation can take anywhere between 6 to 14 months.

Merge sales and care together to drive the engagement

Talk tu us

Security

We have years of experience with providing solutions for finance and utility sectors without any security incident.

Our portals are regularly verified  with security test done by independent providers.

 

Distribution

Our solution is mobile first by design and meets customers where they are. On trams, in bed, everywhere.

Engagement

Instead of presenting users with raw data, we show them insights that they can take actions on. Automated engagement scenarios keep customers happy and drive satisfaction and sales.

Other projects

I’m here to discuss
your challenges.

Let’s talk

…or call us directly

Peter Moravcik
Business development manager

+421 917 980 387
peter.moravcik@aston.eu