Why having customer portal without customers?
Typically, only 6% of customer base, use online portals. That is just a wasted opportunity.
We turn visits into actions
A great Customer Sales and Service Platform (CSSP) powered by AI will not only save you money, but will also give your customers power to do things, when they want and how they want it.
Where it works
Customer Sales & Service Platform Powered by AI
Creating new customer portal doesn’t need to be years long IT project with ever increasing budgets. CSSP by Aston ITM will give you all the tools that you need to be ahead of the competition.
Custom development vs CSSP
You don’t need to start from scratch
Time
Typical implementation
of CSSP takes
about a year
Backend systems
We can integrate with most standard and even custom-built backend systems
Proven modules
Use proven modules that can be customized for your specific needs
Industry experts
Leverage our deep knowledge
of your business
The process
There’s no need for a lengthy IT project and ever-increasing costs.
Usually, the implementation can take anywhere between 6 to 14 months.
Merge sales and care together to drive the engagement
Security
We have years of experience with providing solutions for finance and utility sectors without any security incident.
Our portals are regularly verified with security test done by independent providers.
Distribution
Our solution is mobile first by design and meets customers where they are. On trams, in bed, everywhere.
Engagement
Instead of presenting users with raw data, we show them insights that they can take actions on. Automated engagement scenarios keep customers happy and drive satisfaction and sales.